Credit Control Manager

Responsibilities: ​


  • Drafting and developing/enhancing company credit policy.
  • Ensuring compliance with internal processes and policies.
  • Report to management on outstanding issues and inform them of potential credit risk.
  • Lead, guide and motivate the team into a cohesive workforce.
  • Delegate the assigned work to the team and review their work.
  • Discuss and share on performance feedback and improvement areas with team members on a regular basis.
  • Contact customers to ensure timely payment of outstanding invoices.
  • Handle customers’ requests for certified true copy of invoices, credit notes etc.
  • Handle disputes and queries of customers and liaise internally with Sales and/or Operations to escalate issues that are to be handled by other departments.
  • Perform reconciliation of accounts to customers’ statement.
  • Prepare Accounts Receivables Aging report with comments on subsequent receipts and actions taken on outstanding invoices.
  • Continuous review of processes to identify gaps and suggest improvements.


  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, Finance/Accountancy/Banking or equivalent.
  • Candidate shall have at least 5-6 year(s) of relevant managerial experience in credit control and debt collection.
  • Experience in collection, credit risks, accounts receivable, and credit law will be required.
  • Trading and retail background will be preferred.
  • Set up experience along with implementation and process improvement experience will be an added advantage.
  • An eye for detail and possessing excellent communication skills.
  • Strong numerical and analytical skills.
  • Meticulous.
  • Able to work independently.
  • A self-starter with a can-do attitude.
  • Team player with strong interpersonal skills.
  • Full-Time position(s) available.


More information
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